Frequently Asked Questions
Everything you need to know about your Kylie Cosmetics order and products.
Are Kylie Cosmetics products cruelty-free?
Yes, all Kylie Cosmetics and Kylie Skin products are cruelty-free. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
What is your return policy?
Due to the nature of our products, all sales are final. We do not offer returns or exchanges except in the case of damaged or incorrect items. Please contact our customer service team within 48 hours of delivery if there is an issue.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Are your products vegan?
The majority of our updated formulas are 100% vegan. You can check the 'Details' section on each product page for specific ingredient information and vegan certifications.
Can I change or cancel my order after it has been placed?
We strive to process orders as quickly as possible. Once an order has been placed, we are unable to make any changes or cancellations. Please ensure all information is correct before completing your purchase.